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PRIVACY POLICY & TERMS OF USE

1. The Strelitzia Consulting Rooms ("Strelitzia") recognises that privacy is very important to you. This Privacy Policy applies to all interactions with Strelitzia through this website (“the Site”).

2. This Privacy Policy sets out how we will use, manage and protect your personal information. Strelitzia is committed to protecting your personal information. The only personal information we collect about you is what you tell us about yourself.

3. Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address and other information you provided to us in circumstances that are:

  • set out in this Privacy Policy;
  • clearly explained to you at the time when the information is collected from you;
  • permitted under Australian privacy legislation;
  • or as ordered by a Court or any Government Department with the legal authority to compel disclosure.

4. Collection of information

We may collect personal information from you including but not limited to your name, address, telephone number and email address when you visit our website or make an enquiry.

5. Use of your information

Personal information that you submit to us may be used by us for reasonable business purposes in that we may store and process that information to better understand your needs and how we can provide our services. Your personal information may be used for the following purposes:

  • engaging you as a patient;
  • billing purposes; purposes;
  • purposes related to operations;
  • and electronic communications.

For any of the above purposes we may contact you be electronic or any other means.

6. Disclosure to third parties

From time to time your information may need to be disclosed to external parties:

  • to provide the services you have requested;
  • to meet the purpose for which it was submitted;
  • if we have informed you of a particular third party to whom it will be disclosed, at the time of collection;
  • if we have your consent to share the information;
  • or if we are required or authorised by law to disclose the information.

Please advise us in writing or by email This email address is being protected from spambots. You need JavaScript enabled to view it. of any restrictions you wish to place on how your information is used and disclosed.

7. Accuracy, access and security

We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date. However, your information will only be updated when we become aware that your information is not accurate either following a request by you, you access our website and provide different information to that previously provided or by some other means.

You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. All requests must be in writing or by email to This email address is being protected from spambots. You need JavaScript enabled to view it. 

We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

Whilst we use our best endeavours to ensure that our website and any data transmitted through it is secure you acknowledge and agree that any personal, confidential or any information that may lead to harm should be provided to us by other means than through our website.

8. Sensitive information

Strelitzia will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.

9. Cookies and other information stored on your computer

In some cases, we may collect personal information through the use of cookies. When you access our website we may send a cookie to your computer. This enables us to recognise your computer and may allow quicker access and use of our website.

This Site does not use persistent cookies or persistent tracking technologies that some websites use to gather information about your visits to their sites.

Cookies are essentially tokens of information, such as preferences and passwords that some web servers collect from you when you access them. The data is stored on your hard drive, not on the website’s server. Whenever you visit a “cookie” site, the server looks for its cookies on your hard drive and, if found, then reads the information it stored there.

If you want to avoid such cookies, we encourage you to set your browser to notify you when cookies are being set and allow you to reject them. Your system’s help files will explain how to do this.

10. Privacy and our website

Each time you visit our Site our server may collect some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

We may collect this information for statistical purposes to find out how the Site is used and navigated, including the number of hits, the frequency and duration of visits or popular session times. We may use this information to evaluate and improve the performance of the Site.

11. Other Websites

Our Website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites. When you go to other websites through a link from our website, we advise you to be aware and read their privacy policy.

12. Social Media

Strelitzia may use social media sites such as Facebook, Linkedin, Twitter and others. If you “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, interfaces may allow the social media site to connect your visits to the site with other personal information.

13. How we protect your information

We have adopted and will continue to adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, transaction information and data shared on the Site.

14. Terms, charges and questions

Strelitzia may amend this Privacy Policy from time to time. If we made any substantial changes in the types of personally identifiable information we collect or how we use it, we will inform you of such changes by posting a revised notice at this Site. Strelitzia does not assure any duty to update any aspect of this Site.

15. Your acceptance of these terms

By using this Site you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy do not use this Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

16. Contact

If you have any questions about this Privacy Policy, the practices of this Site or your dealings with this Site please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.